Field Service EngineerAs a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges?How brave are you? We are a high-tech company providing machine tools and laser technology and are looking for people who can face new challenges with a fresh mind. As an independent family company, we offer you the freedom and trust to put your brave ideas into practice. With you on board, we would like to power ahead with the digital networking of the manufacturing industry. Our passion and creative drive ensure that we are an innovative force – across the globe at over 70 TRUMPF locations.This position is responsible for installing, troubleshooting, maintenance and repairing TRUMPF CNC machines while building and developing strong customer relationships. This position requires travel 100% nationwide, including overnight stays and occasional weekend and international travel. At TRUMPF, you benefit from a true wealth of experience and ability discover many new locations – as you look after our customers' machines.Field Service Engineer Duties & ResponsibilitiesWork closely with customers and machines to ensure equipment operates within expected tolerance.Work carefully with the Product Support for technical assistance and provide them with diagnostic feedbackUse visual clues, computer programs, diagnostic tools to further diagnose machine difficultiesRead and utilize company repair manuals and work orders for assistance with repairs, if needed offer suggestions for adjusting/updating existing technical documentationAssemble, install, align equipment, clean, replace or install parts to maintain smooth operation of machinery and equipmentAccurately report technical conditions and information of machines to PSG and managementInterface with cross functional work teams such as applications, sales, engineering, production, etc.Provide onsite training to customers for operation and/or repair of machinesSubmit organized and helpful service reports for each repair missionExperience and Education for Field Service EngineerAssociates program or technical school degree in Engineering principles or a suitable combination of education and work experience.Experience in computer software, file management, electronics, digital circuits, wiring, mechanics and hydraulics is helpful.Must have and maintain a clean and valid driver's license and record.Benefits Working at TRUMPFMedicalDental401K with MatchOver TimeCareer Path DevelopmentPaid time offParental LeaveTRUMPF Inc. endeavors to make TRUMPF careers pages accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance in completing the applications process, please contact our HR department at 860.255.6000 or at HRgeneral@us.trumpf.com. This contact information is for accommodation requests only and can not be used to inquire about the status of application.
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